First Citizens Bank Login & First Citizens Bank Customer Service Detail 2023

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First Citizens Bank Login

First Citizens Bank is a North Carolina-based state-chartered financial institution. The family-controlled bank, which has its headquarters in Raleigh, has assets worth approximately $39 billion. It is also a publicly traded financial firm, with the tickers FCNA and FCNB on the stock exchange.

If your bank in North Carolina and choose to leave your money in the care of First Citizens, you’ll want to be able to access your account online or through your mobile device in order to take advantage of the bank’s full value and benefit from its services.

Check out this guide for all you need to know about accessing your First Citizens bank account from a distance.

How To Log In to Your First Citizens Bank Account From a Computer

This article will walk you through the process of logging into your First Citizens Bank account from your desktop or laptop computer.

• Go to the home page of First Citizens Bank to learn more.
• Enter your “Login ID” and password in the appropriate fields.
• If this is your first time logging in, select “New User Log In.”
• If this is the case, simply click “Log In.”
• Once you’ve logged in, you should be able to access a variety of online tools for managing your account.

How To Log In to Your First Citizens Bank Account From a Mobile Phone or Tablet

If you prefer to conduct your banking transactions on the go or while using a tablet, the First Citizens Bank mobile app provides access to the majority of the same features.

• Choose between the Apple Store and Google Play to obtain the application.
• Open the app on your mobile device or tablet and start playing.
• When prompted, enter your “Login ID” and password to access your account.
• You can bank from anywhere in the world from there. However, if you are on an unfamiliar or insecure wireless network, you should exercise caution when using any banking or financial apps.

How To Retrieve a Forgotten Login ID or Password

If you have forgotten or misplaced your Login ID or password, don’t be concerned; First Citizens Bank makes it simple to recover your account information.

If you have misplaced or forgotten your Login ID, please contact us.

• Go to the home page of First Citizens Bank to learn more.
• To reset your Login ID and password, go to the part where you would normally input your Login ID and password and click the option labeled “Forgot ID.”
• You will require the following materials:
• Identify yourself by providing your Social Security Number or Tax ID Account Number.
• The email address that has been saved

In the event of a lost or forgotten password:

• Go to the home page of First Citizens Bank to learn more.
• To reset your password, go to the part where you would normally enter your Login ID and password and click the link labeled “Forgot Password.”
• You will require the following materials:
• Your Username and Password

Please keep in mind that the process for regaining your password necessitates the retrieval of your Login ID, therefore if you require both, start with retrieving your Login ID.

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How To View Your First Citizens Bank Statement Information

By entering into your First Citizens bank account, you will be able to view up to 13 months’ worth of eStatements at any time. To see electronic statements, you must have a PDF reader installed on your computer.

If you want to have tangible copies of your documents, you can print them directly from your online account. However, that feature is not available through the mobile app; instead, you’ll need to access the desktop version of the website.

How To Contact First Citizens Bank If You Have Trouble With Your Account

Through the First Citizens Bank website, you can communicate with the bank in a secure manner.

• Go to the home page of First Citizens Bank to learn more.
• To contact us, go to the top right of the page and click on the “Contact Us” link, which is next to the site search option.
• Then, from the drop-down box, select “Send a message.”

Additionally, you can contact general customer service by phone at 1-888-323-4732 — or 888-FC DIRECT. You can also reach the bank by phone at (919) 716-4588 if you prefer. Automated phone service is available 24 hours a day, seven days a week. However, if you want to speak with a live person, you must call between the hours of 7 a.m. and 11 p.m. ET.

And, for those who prefer to send a letter in print, you can address it to the following address:

First Citizens Bank

4300 Six Forks Road

Raleigh, NC 27609

What Are the Benefits of Online Banking?

The option to bank from any location and on your own schedule can make you feel more connected to your money. When you bank online, you can keep better track of your money, work outside of traditional banking hours, and budget more successfully. Accessing your statements is as simple as clicking a button, and depositing checks is as simple as snapping a photo. In other words, if you haven’t tried online banking yet, you should seriously consider doing so.

Newest First Citizens Bank Promotions

There are more than 500 First Citizens Bank branches in 19 states, primarily in the Northwest, the Southwest, and the Southeast. At the moment, the bank is conducting promotions that will appeal to consumers who are looking for a new account as well as some bonus money.

In fact, it’s possible that as many as 65 percent of Americans with bank accounts are ignoring the opportunity to earn free money.

Stay on track to avoid missing out on free money by learning about the greatest First Citizens Bank bank promotions for August 2020.

First Citizens Bank Promotions at a Glance

The First Citizens Bank is giving two checking account incentives and one credit card bonus during the month of August. Here’s a short glance of what I mean:

Best First Citizens Bank Promotions: August 2020
Account	Cash Value of Bonus	Expiration Date
Premier Checking	$225	None
Prestige Checking	$225	None
First Citizens Cash Back Business Visa	$100	None

Current First Citizens Bank Promotions

Any of the bank’s current programs do not necessitate the use of coupon codes from First Citizens Bank. Continue reading for more information.

Best Checking Account Promotions

Promotions for First Citizens Bank’s checking accounts are related to the bank’s highest-tier accounts. With the Your Family First service package, which is included with each of these accounts, you can take advantage of a variety of benefits.

Premier Checking Account: Up To $225 Bonus

The First Citizens Premier Checking account is an interest-bearing account that offers a variety of features in addition to the standard checking account. When you open a Premier Checking account, you are automatically enrolled in the bank’s Your Family First service package, which also qualifies you to get the bonus.

A $200 credit to use toward closing costs on a First Citizens mortgage loan, as well as a $25 introductory credit for a new Coverdell Education Savings Account, are all included, as are 2,500 bonus points when you sign up for a First Citizens Rewards Visa Card.

Here’s what else you should know:

Premier Checking $225 None August 2020 Account Cash Value of Bonus Expiration Date Premier Checking $225 None August 2020 Premier Checking $225 None There is no charge for prestige checking. No cash back with the First Citizens Cash Back Business Visa.

Up to $225 in cash is available.

To be eligible, you must make a deposit of at least $100.

There is no expiration date.

Here’s how to acquire it: To qualify for the credits, you must open a Premier Checking Account with a minimum deposit of $100.

When you’ll be able to get it: The credit for closing costs will be applied at the time of the mortgage closing. The Coverdell Education Savings Account credit will be applied to the account within 90 days of the account being opened.

The following are the terms and conditions: Accounts and credit are subject to approval by the bank. Paper statements are subject to a $3 monthly fee, however e-statements are provided free of charge. Offers are subject to change without notice.

The monthly price is $18, but it can be eliminated if you meet specific qualifications (see below).

Bonus offer for Premier Checking Account on the promotion page

Prestige Checking Account: Up To $225 Bonus

Prestige Checking is one of First Citizens Bank’s top-tier interest-bearing checking accounts, and it comes with a number of benefits that are not available with other checking accounts. It is automatic to be enrolled in Your Family First, and doing so entitles you to the $200 mortgage closing cost credit, the $25 Coverdell Education Savings Account credit, and the 2,500 bonus points if you use the bank’s rewards credit card.

Here’s what you need to know about the situation:

Up to $225 in cash is available.

To be eligible, you must make a deposit of at least $100.

There is no expiration date.

Here’s how to acquire it: To qualify for the credits, you must first open a Prestige Checking Account with a $100 deposit.

When you’ll be able to get it: The credit for closing costs will be applied at the time of the mortgage closing. The Coverdell Education Savings Account credit will be applied to the account within 90 days of the account being opened.

The following are the terms and conditions: Accounts and credit are subject to approval by the bank.

Monthly fee: $25, although this can be eliminated if you meet specific qualifications (see below).

Bonus offers for the Prestige Checking Account may be found on this page.

Best Business Account Promotion

Getting a bonus on your First Citizens Bank business account can help you improve your bottom line. Continue reading to find out more about this month’s promotion.

First Citizens Cash Back Business Visa: $100 Bonus

In addition to cash back on utilities, this credit card also offers 2 percent cashback on gas and office supplies, as well as 1 percent cash back on everything else. It also provides a monetary benefit. Here’s what else you should know:

The monetary worth is $100.

Spending a minimum of $3,000 to be eligible:

There is no expiration date.

How to receive it: Apply for and be approved for a credit card, then spend $3,000 within the first 90 days of receiving the card.

When you’ll get it: Sixty days after you’ve met the requirements.

The following are the terms and conditions: Only new cardholders are eligible for the bonus offer.

There is no annual cost.

Page dedicated to the promotion: First Citizens Cash Back Business Visa bonus offer

Past First Citizens Bank Promotions

It is possible to gain insight into future promotions that First Citizens may run by analyzing those that have already been run in the past. A couple of promos that have recently expired are shown below:

First Citizens Basic Checking Bundle: Up To $300 Bonus

A free checking account from First Citizens Bank, which is the bank’s most basic checking account, was featured in this promotion. There are no minimum monthly balance requirements, and you can open an account with as little as $50.

If you meet the requirements for this promotion, you will be eligible to receive a $300 cash bonus. The specifics are as follows:

Up to $300 in cash is available.

The expiration date has passed.

Here’s how to acquire it: Clients were instructed to open a new Free Checking account with a minimum deposit of $50 and to set up a monthly direct deposit of at least $1,000 or to make 10 debit transactions within 90 days of account opening in order to qualify. Following that, you needed to deposit $25 into an eSavings account.

First Citizens Premier Checking Bundle: Up To $500 Bonus

Customers who opened a checking account and a savings account with First Citizens received a $500 bonus as a result of this promotion. Here’s what else you should know:

Up to $500 in cash is available.

The expiration date has passed.

Here’s how to acquire it: It was necessary to open a Premier Checking account with $100 and an eSavings account with $25 in order to qualify for this promotion, and then maintain the required balances in both accounts.